1%

1%

1%

1%

  1. How many (FTE) resources makeup your field workforce?
  2. How many people manage the daily scheduling and dispatch activities?
  3. What is the average time spent onsite per job within a single day?
  4. How many jobs on average are completed per FTE in a single day?
  1. How much time is spent traveling in a single day per FTE?
  2. What percentage of commitments are not made on time (e.g. SLAs. appointments)?
  3. How much overtime is incurred on average by each FTE in a single day?